Items must be in original condition—unworn, unwashed, and unaltered—with all tags attached and returned in the original packaging.

Most items are eligible for return within 30 days of the purchase date.
Refunds will be issued to the original payment method at the original purchase price. If your item is defective, please contact us within 7 business days of delivery.

Please note:

• Email us at hello@petitstella.com to receive return label before sending any items.
• Shipping fees are non-refundable.
  

The following items are not eligible for return:

• Final Sale items (the discounts on our Final Sale items are so good that we are unable to accept returns)
• Swimwear, if the hygiene strips have been removed.
• Earrings, if the internal packaging seal has been broken.

We don’t offer exchanges.

We kindly ask that you return the item for a refund and place a new order for the desired product. Thank you for your understanding.

Returned parcels can take up to 21 days to reach us from the date they’re sent back. Keep an eye out for your return notification emails to stay in the loop and, don’t worry, as we’ll pop you an email when your return is completed. Any refund applied to a credit or debit card will appear on your statement within 7 - 10 business days from the date it was processed.

If you don’t hear from us within 21 days of sending your items back, please contact us with your order number and the details about which items you sent back.